Privacy Policy

Privacy Policy – RagnaRock Inc.

📜 Privacy Policy – RagnaRock Inc.

Effective Date: August 4, 2025
Last Updated: August 4, 2025

RagnaRock Inc. (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website https://ragnarock.app and our application (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

a. Personal Information

  • Name, email address, and username (if provided during registration)
  • Contact details (when voluntarily submitted)
  • Any communications you send to us

b. Device & Usage Data

  • IP address, browser type, device information, operating system
  • Interaction data (e.g., clicks, navigation, time spent)
  • Error logs and performance metrics

c. Cookies & Tracking

We use cookies and similar technologies for essential functionality, including login retention and session authentication for features like ticketing. These are necessary for the operation of our Services.

Future functionality may include internal ad performance tracking and personalization tied to behavioral patterns—not personal identifiers.

2. How We Use Your Information

We collect and use your information to:

  • Operate and improve the Services
  • Perform internal analytics for optimization and personalization
  • Deliver banner and preview advertisements, which may be tailored based on your activity
  • Communicate with you about features, updates, or support
  • Enforce our terms and protect the integrity of the platform
🔐 We never intend to sell, rent, or distribute any information we collect. All usage is strictly internal and focused on improving the experience for you.

3. Use of Data for Advertising

We may display banner ads, promotional previews, or sponsored content within the Services. These may be tailored based on:

  • App or site activity (e.g., pages visited, features used)
  • Non-identifiable usage patterns

4. Data Security

We implement reasonable security practices to protect your information from unauthorized access, alteration, or disclosure. No system is 100% secure, but we work hard to safeguard what you share with us.

5. Cookies and Consent

We use cookies only where necessary to support the core functionality of our Services. When you first visit our website, you may see a cookie notice that informs you of this usage.

What Our Cookies Do:

  • Essential Functionality:
    • Maintain login sessions
    • Authenticate ticket access and other secure actions
    • Preserve user preferences within a session

These cookies are required for the website and app to function properly and cannot be disabled via user settings.

What We Don’t Do:

  • We do not use cookies for third-party tracking, cross-site behavior, or targeted advertising.
  • We do not store marketing or analytics cookies for external platforms.

Future Ad Personalization:

While cookies themselves are not used to target ads, we may use in-house analytics to help determine what content or ads to show users based on how they use the platform (e.g., which features they interact with or content they view). This helps us improve relevance without relying on invasive tracking methods.

6. Contact Us

If you have questions about this Privacy Policy, you can reach us at support@ragnarock.app.